Introduction
Welcome to Snoutli (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal data is handled securely. Snoutli is a cloud-based SaaS platform designed to turn onboarding into a guided journey, where employees interact with AI playing realistic company roles.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.snoutli.com) or use the Snoutli platform, including its web, mobile, and integrated versions (such as Slack, Microsoft Teams, and Google Meet).
Data Controller
The Data Controller responsible for your personal information is:
Contact Email: info@snoutli.com
Company Name: ImMORTAL
Address: Owidiusza 28/7, 60-461 Poznan, Poland
Information We Collect
We collect information that you voluntarily provide to us and information that is automatically collected when you use our website or services.
Information You Provide to Us
Early Adopters & Lead Information: When you sign up for early access or contact us, we collect your First Name, Last Name, Work E-mail, Company Name, and Company Size.
Account & Profile Data: To provide the SaaS service, we collect user credentials, role designations, and profile details.
Company Knowledge & Content: As Snoutli uses your company’s knowledge to deliver consistent onboarding, we process internal company documents, policies, and text inputs that administrators upload to the platform.
Interactive Data: We collect the contents of conversations, decisions made, and questions asked freely by employees interacting with the AI.
Automatically Collected Data
Usage Data: We track how you interact with the platform, including completed modules, quiz scores, and potential roadblocks.
Device & Log Data: IP address, browser type, operating system, and timestamp data.
Cookies & Analytics: We use tracking technologies (e.g., Google Analytics 4, Microsoft Clarity) to analyze website traffic and user behavior (scroll-telling interactions). This is governed by our Consent Management Platform.
How We Use Your Information
We use the collected data strictly for the following purposes:
Communication: To send onboarding invitations, product updates, and administrative emails.
Service Provision: To deliver an AI-powered onboarding experience where employees learn through guided scenarios.
Automation: To automate recurring questions and explanations with AI-driven conversations.
Performance Tracking: To verify learning with built-in quizzes, exercises, and AI feedback, and to generate automated summaries for managers.
Integrations: To integrate seamlessly into your existing workflow with tools like Slack, Microsoft Teams, and Google Meet.
Artificial Intelligence and Data Processing
Snoutli utilizes artificial intelligence to play the role of your company and guide employees step by step.
Data is processed solely to provide instant answers from your company knowledge to your specific employees.
No Third-Party AI Training: Your proprietary company knowledge and user interactive data are isolated and are not used to train public foundational AI models.
How We Share Your Information
We do not sell your personal data. We may share your information only in the following situations:
Legal Obligations: If required by law, regulation, or legal process.
Service Providers: With trusted third-party vendors who assist us in operating our platform (e.g., cloud hosting providers, analytics services like Microsoft Clarity, and CRM tools).
Workspace Integrations: If you choose to connect Snoutli to third-party tools (Slack, Microsoft Teams, Google Meet), data necessary for those integrations will be shared in accordance with your workspace settings.
Cookies and Tracking Technologies
We use cookies to improve user experience, analyze traffic, and ensure the proper functioning of our platform. Before any non-essential cookies or analytics scripts are deployed, we ask for your explicit consent via our cookie banner. You can manage your preferences at any time.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. However, please note that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
Your Data Protection Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:
- The right to access: You can request copies of your personal data.
- The right to rectification: You can request that we correct any information you believe is inaccurate.
- The right to erasure: You can request that we erase your personal data, under certain conditions.
- The right to restrict processing: You can request that we restrict the processing of your data.
- The right to data portability: You can request that we transfer the data we have collected to another organization, or directly to you.
To exercise any of these rights, please contact us at info@snoutli.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our SaaS platform or legal requirements. We will notify you of any significant changes by posting the new policy on this page and updating the “Effective Date.”
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: info@snoutli.com
- Mailing Address: Owidiusza 28/7, 60-461 Poznan, Poland